IT outsourcing services services in Singapore 2022? Computer Analysts and Recovery Experts Pte Ltd (CARE) is an established local firm partnering with global brands to push out IT security and IT infrastructure solutions to clients. CARE offers flexible IT support plans and unique IT solutions using advanced cutting edge technology to increase client’s productivity. Preventive Approach in Managing IT: CARE adopts a pro-active preventive approach to managing IT. The CARE team actively resolve errors or warnings which shows in the system preventing break downs. The CARE team reviewed the existing infrastructure and our problems with the servers and computers and took time to correct the IT setup. With a sound IT infrastructure in place, our team can function confidently which allows us to concentrate on our core business with minimal disruptions. See even more information on IT helpdesk.
You can quickly and easily implement new technology. It’s the responsibility of IT firms to ensure that your infrastructure is upgraded with the changing demands of the times. Upgrades in your infrastructure are instantaneous. If you do the upgrades in-house, it can take weeks or months before the upgrades can be completed. It improves your ability to manage risks. A lot of businesses fold or get bogged down because of the risks associated with running their own IT department. You don’t have to deal with this problem if a highly-qualified IT company is handling your IT requirements. They have measures in place to ensure that your data is backed up on a regular basis. Should anything go wrong, there’s always someone assisting you to troubleshoot and fix the problem on hand.
This is the main reason why more and more small and medium-sized enterprises or SMEs prefer to get outside services to cover all their IT maintenance and support requirements. The good news is that getting IT maintenance services in Singapore is not that difficult. Whether you need PC maintenance, IT equipment maintenance, or IT system maintenance, we have you covered. With the setup, we can handle the issues surrounding your IT system so that you can focus your attention on actually running your core business operations. It’s a win-win situation for you and your business.
A helpdesk provides a single place where customers can report issues. With a centralized location, you don’t have to worry about your IT requirements and management. You can just focus your efforts and attention on making your products and services better. All the technical stuff will be handled by the IT firm you hired to run your IT helpdesk. Much more efficient ticket generation. If you address customer complaints on your own, the departments in your business can suffer. What’s great about an outsourced IT helpdesk is that they have systems in place to ensure that complaints and issues are addressed in the order that they arrived at the desk. This means that older issues get fixed earlier because they are on top of the priority list. This system offers a faster and more efficient way of dealing with problems.
Qualified IT Engineers: CARE emphasizes on good quality engineers. All our engineers are certified and comes with at least 2 years of working experience. The certifications are in different areas ranging from common ones such as Microsoft and Cisco to niche ones such as Linux and VMware. This ensures that we have a team with varied expertise to handle the many different IT infrastructure combinations. CARE is serious about quality service and response time.Serious About Quality Service: CARE is serious about quality service and response time. Having enrolled into ISO 9001:2008 voluntarily, CARE gets audited every year so that our operations are examined by unbiased, external parties. This allows us to get fresh perspective for improvements and at the same time keeps us in check ensuring that we meet our SLAs. Having the ISO 9001:2008 also assures clients that the same procedures and treatment are carried out. Read extra info at IT Services.