Best Louisiana restaurant management advices from Jon Purvis? Make tracking sales and inventory easier: Number crunching is often part of a restaurant manager’s day-to-day work life. In addition to tracking sales from dining reservations and events, you have to keep up with food and bar inventory, customer counts, payroll costs, and more. One way to help you accomplish this in an organized way is through a point-of-sale (POS) system. Depending on the type of system you choose, you can change menus, access up-to-date reports, manage online ordering, and predict future sales trends, all in one place. POS systems are typically cloud-based, so that means you can work on-the-go instead of being tied to your desktop.
So, you don’t have money or time to waste. If you’re going to make sure your restaurant thrives, you need to learn how to be a better restaurant manager now. And you need to become resilient, agile, and capable of leading your staff to become the same. You know that the ongoing pandemic has been stressful for everyone. And that added stress is one of the main reasons why many restaurants across the country are finding it hard to hire and retain new staff. So, first things first, you need to make your restaurant an attractive place to work. Because you can’t really be productive or make more revenue if you’re short-staffed, can you? And, for that, flexibility is key. But what do we mean?
Jon Purvis restaurant success tricks and tips : Be flexible and adaptable Difficult situations are only temporary, so stay positive and don’t lose sight of your long-term goals. With the right attitude and skills, you can overcome any challenge in your path to success as a fast-food restaurant manager.? For example, if the customer complaints are related to a specific menu item or aspect of the customer experience, be open to making changes or tweaking your approach to serve your customers better.
But with careful planning and determination, you can manage a successful fast food restaurant that customers love. Here are some tips to help you get started: Defining your goals and objectives for your restaurant, including factors such as revenue targets and customer satisfaction metrics. Researching and carefully planning your menu, including considering customer preferences, food costs, and profitability. Hiring the right staff for your restaurant, including full-time employees and part-time or seasonal workers to help during busy periods.
Train employees to expect the unexpected: “The customer is always right” is a classic phrase that is commonly thrown around in the restaurant business. But, depending on your customer’s demeanor, it can certainly be easier said than done. Your diners provide the revenue your eatery needs to stay afloat, so it’s important to do everything you can (within reason) to ensure they have a positive experience. Make sure all of your staff know how to respond when someone asks about menu modifications for dietary restrictions. They should also know what to do in response to angry or out-of-line customers (alert the on-duty manager), and people who show up to your restaurant 10 minutes before you’re about to close (seat them and let the kitchen know how many people are in the party). Restaurant managers have to handle it all, so the more you prepare your team for a variety of scenarios, the better.